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Revocation

Revoke your order online

Consumers have the right to cancel in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity:

A. Revocation policy (services and digital content)

Right of revocation

You have the right to revoke this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (SophiaMatrix UG (haftungsbeschränkt), Am Kaisergraben 21, 87600 Kaufbeuren, Germany, Tel.: 08341 – 9664100, e-mail: info@sophiamatrix.de) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract.

You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

If, in the case of contracts for services, you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal does not apply to contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, the transport of goods, car rental, the delivery of food and beverages, or the provision of other services related to leisure activities, if the contract specifies a specific date or period for the provision of the service

The right of withdrawal expires prematurely for contracts for the provision of services if we have fully performed the service and we have only begun performing the service after you have given your express consent and simultaneously confirmed your awareness that you will lose your right of withdrawal upon our full performance of the contract.

The right of withdrawal expires prematurely for contracts for the provision of digital content if we have begun fulfilling the contract after you have expressly agreed that we may begin fulfilling the contract before the expiration of the withdrawal period, you have confirmed to us that you are aware that your right of withdrawal will be lost upon your consent to the commencement of contract performance, and we have provided you with a confirmation of the contract, which sets forth the contract content including the aforementioned conditions for the premature expiration of the right of withdrawal, on a durable medium.

B. Revocation form

If you want to revoke the contract, please fill out this form and send it back.

To

SophiaMatrix UG (haftungsbeschränkt)
Am Kaisergraben 21
87600 Kaufbeuren
Germany

E-Mail: info@sophiamatrix.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only in case of notification on paper)

_________________________
Date

(*) Cross out where inapplicable

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